New to Cruising V

Pre – Cruise

What's Included In My Cruise Fare?
Just about everything - your accommodation, meals in designated outlets, entertainment and many onboard activities are all part of the fare.

What's Not Included In My Cruise Fare?
Optional shore excursions, alternative dining, selected shows / entertainment, items of personal nature such as beverages, telephone calls, facsimile or e-mail services, shop purchases, laundry, beauty treatment, hairdressing and massage services, medical services, port charges, fuel charges, insurance, government taxes and fees are not included in the fare.

Passage Restrictions
Passage for a pregnant woman will only be permitted before her 24th week of pregnancy at the time of sailing.

Vaccination
At the current time, no vaccinations are compulsory for any Star Cruises destination. However, guests may wish to consult their doctor to make sure their immunization records are up-to-date or if any further vaccinations are required in those countries that are in their cruise itinerary.

Clothing
Smart casual attire is suitable for most occasions. For your dining pleasure as well as for other guests, elegant casual attire is required during dinner at fine dining restaurants such as Bella Vista onboard SuperStar Virgo. However, a lounge suit or jacket and tie for men, and an evening dress for ladies, are recommended on gala nights.

Currencies
Most foreign currencies are accepted onboard at prevailing exchange rates. The onboard currency will be that of the country where the ship is based (e.g. Singapore dollars for cruises out of Singapore, Hong Kong dollars for cruises out of Hong Kong). Most major credit cards (Visa / Master / JCB / Amex / Diners) are accepted, along with travellers cheques, but not personal cheques.

Physically Challenged Guests
Most areas onboard our vessels are accessible to the physically challenged. There are also cabins for the physically challenged, with wider doorways and larger bathrooms with grab bars and folding shower seats. The ship also provides wheelchairs for emergency purposes.

Luggage
For your comfort and convenience, we recommend that each guest take no more than one suitcase and one hand baggage. These must fit comfortably in your cabin as no baggage will be stored in the ship's hold. Your total baggage weight should not be more than 30kg.

*Check-in baggage will be delivered to the respective cabins no later than 60 minutes after sailing. Guests who do not receive the luggage by this time may contact the Concierge onboard.

New to Cruising IV

Travel Documents

Please ensure that you bring along the proper travel documents for your cruise:-

•An international passport with a minimum validity of six months from the date of sailing is required for international cruises while domestic cruises require a government photo identity card.(Any child whose travelling document is attached to the parent's passport must travel with the parent).

•For domestic routes, the child's original birth certificate is required.

•For all destinations cruise, international passport with work permit / employment pass / student pass / immigration card is required.

•You may also need to obtain visas for certain countries on your cruise itinerary and we advise that you contact your travel agent for details and assistance.

NOTE - Guests without proper documentation will be denied boarding. Please ensure that you bring your Cruise Ticket or Confirmation Slip and Passage Contract with you to embark the ship.

New to Cruising III

Shipboard Terminology

•Aft or Stern: the rear of the ship
•Bow: the front of the ship
•Bridge: the ship’s control centre where the captain and his officers steer the ship
•Decks: the floors of the ship
•Galley: the ship’s kitchen
•Gangway: the entrance / exit area connecting ship and shore side dock – or ship and tender
•Muster Station: a designated meeting spot for emergencies
•Port: the left side of the ship
•Starboard: the right side of the ship
•Tender: a small boat that ferries guests from the ship to the port when the ship is not alongside the dock.

New to Cruising II

Common Questions

Will I get seasick?
All of Star cruise’s cruise ships have modern stabilizing systems to counteract ocean swells and sophisticated navigation tools that allow the Captain to skirt inclement weather. Most guests get their “sea legs” within a few hours, however if you are concerned about becoming seasick, over-the-counter motion sickness medications and homeopathic remedies are available at most pharmacies.

Will I feel confined by the size of my cabin?
Star cruise’s award-winning accommodations are among the most spacious at sea. All are ocean-view suites with separate sitting areas, walk-in wardrobes and full-size bathtubs.

Are the ships safe?
Star cruise ships must continually pass strict Coast Guard inspections and all crewmembers undergo training to perform various responsibilities in the event of an emergency. Like all cruise ships,Star cruise conducts a safety drill shortly after before sailing away from the embarkation port. In this drill, guests learn the location of their “muster station” and how to correctly wear the safety vest provided in each suite. All of Star cruise’s cruise ships carry a predetermined number of lifeboats and rafts – more than enough to accommodate all guests and crew onboard in the unlikely event of an evacuation, and all Star cruise ships are equipped with numerous smoke detectors and fire extinguishers.

New to Cruising

Discover the Difference of Star cruise’s Intimate Cruises

 

If you are new to cruising or have never cruised with Star before, you owe it to yourself to experience the extraordinary thrill of Star cruise’s truly luxurious and intimate cruises. Preconceptions vanish as you discover the spacious public spaces, sumptuous suites, personalized service, generous amenities and all-inclusive lifestyle aboard Star cruise’s fleet. This is what it means to arrive in style, traveling from one fascinating destination to another without repacking or airport hassles. Awakening each day refreshed and ready to explore shore side or to indulge in a variety of leisurely on board activities. This is the allure of ocean travel and the uncommon experience offered exclusively by Star cruise’s.

A gentle warning though, cruising can become an irrepressible addiction! So don’t be surprised if you find that you’re among the many Star cruise’s guests who have already booked their next Star cruise’s voyage before even returning home!