Tuesday, May 14, 2013

Cellular Phone Service & Texting at Sea, on Star Cruises: FAQ's


Freestyle Cellular Service

Star Cruises guests can make and receive calls, send and receive text messages, read emails and surf the web on their own cell phones and mobile devices just as they do on land when the ship is at sea, thanks to Wireless Maritime Services' Cellular@Sea Service. Just check with your cellular phone carrier that your cell phone will be able to roam internationally. Keeping in touch with your friends and family, while at sea, has never been easier.


Questions and Answers

Q: Is Cellular@Sea Service available in port?

A:The Cellular@Sea service will automatically shut down when a ship is entering port, and turn on when the ship is at least 12 nautical miles at sea. When connected to Cellular@Sea, GSM phones will either display "WMS", "CellularAtSea", "908.18" or "Nor-18".

Q: How much will I be charged when I use my cell phone onboard?

A: The rates vary according to your cellular phone carrier and the pricing /roaming plan which you have established with them directly. The charges incurred will appear on your normal mobile carrier's bill you receive at home. For more information on exact pricing contact your carrier or visit their webpage.

Q: Can my family call me onboard?


A: Yes, Star Cruises guests can also be contacted on our ships by calling the guest's cell phone number. The service works just as it does on land. If the party does not answer, a voice message can be left on the phone and later retrieved by the guest.

Q: How to make calls?

A: Dial "+" followed by country code, city code and number, just as you would when traveling abroad.

For more information about Cellular@Sea and Wireless Maritime Services, please visit: www.wmsatsea.com

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